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Customer Service Online

We are trying to make it easier for patients to obtain information about their accounts. If you have recently received a statement from us you have already been assigned authentication information to interact online with customer service. Here are some of the services you can access through this online site:
  • View your current account balance
  • Make payment by credit card
  • Set up a payment plan
  • View your insurance information or submit corrections
  • Get answers to your billing questions
  • Communicate via email with a customer service representative

Go to Customer Service Online   Security   Help

We hope this service helps take some of the hassle out of health care. Thank you for choosing St. Joseph Mercy Oakland